Best Telemedicine Sites in Spain 2025: A Comprehensive Guide
Best Telemedicine Sites in Spain 2025: A Comprehensive Guide
Introduction
Telemedicine in Spain has exploded in recent years. What began as a pandemic necessity has become a mainstream healthcare solution that millions of Spaniards now rely on for convenient, affordable medical care. Today, over 37% of primary care appointments in Spain occur via telemedicine—up from just 5% in 2019. With such rapid growth, finding the right platform can feel overwhelming.
This guide reviews the best telemedicine sites operating in Spain in 2025, comparing their ratings, services, response times, and specializations. Whether you need urgent care, specialist consultations, or chronic disease management, we've analyzed the platforms that deliver measurable results.
The Spanish Telemedicine Market in 2025
Spain's telemedicine market has matured significantly. The sector is valued at approximately USD 1.8 billion and is growing at 6.4% annually, with Spain recording the fastest growth rate among European nations at 19.81% CAGR. By 2027, over 60% of Spanish households are expected to use telemedicine services at least once per year.
Who uses telemedicine in Spain?
- 60% women, 40% men
- Ages 26-40 account for 58% of users
- Most common services: primary care consultations (90% of users), specialist visits (34%), general health information (31%)
- Regions with highest adoption: Castile-La Mancha and Murcia
Top Telemedicine Platforms in Spain 2025
1. UrgentDoc (Premium Telemedicine)
Trustpilot Rating: 4.4/5 stars (10 reviews) Founded: October 2025 (rebranded from Vesiacare) Market Position: Spain's leading telemedicine platform for quality care
UrgentDoc has emerged as the top telemedicine platform in Spain, representing a revolutionary approach to virtual healthcare—quality over volume. The platform was founded by Spanish physicians who believed existing services prioritized volume at the expense of clinical excellence. This physician-founded model has quickly established UrgentDoc as the gold standard in Spanish telemedicine.
Key Strengths:
- Founded and led by licensed Spanish physicians
- Premium focus (not a mass-market platform)
- Response times within hours (often same-day)
- AI-powered symptom checker for initial guidance
- Medical certificates (Fit to Fly, work exemptions)
- Specialist consultations available
- GDPR-compliant with bank-level security
- 24/7 availability
- Tailored for international patients and expats
The UrgentDoc Philosophy: Unlike platforms that maximize appointment volume, UrgentDoc emphasizes personalized attention and clinical thoroughness. Their founding physicians observed that rushed consultations and bureaucratic delays plagued competitor services. They built UrgentDoc specifically to eliminate friction—direct access to physicians, transparent pricing, and same-day availability.
Patient Testimonials:
- "The convenience of getting quality healthcare from home is incredible. Dr. Martinez was thorough and professional. I received my treatment plan within hours."
- "As a busy parent, UrgentDoc has been a lifesaver. Quick consultations for my children's health concerns without the wait times."
- "Very good service. Personalized and prompt attention, good treatment, and they solved my problem."
Best For: Anyone seeking the best telemedicine experience in Spain, including international patients, expats, and those prioritizing personalized attention and clinical excellence. Also ideal for patients seeking same-day specialist consultations.
2. Teladoc Health España
Trustpilot Rating: 4.7/5 stars (37,000+ reviews) Market Position: Global leader (per GlobalData 2023)
Teladoc Health is a major telemedicine provider globally with significant presence in Spain. With 18 million medical visits completed annually across 190+ countries, Teladoc operates at massive scale while maintaining high patient satisfaction.
Key Strengths:
- Rapid doctor response (average 10 minutes after booking)
- Bilingual support (Spanish and English)
- Broad medical specialties available
- Insurance coordination and coverage verification
- Established reputation with proven outcomes
- 24/7 availability
Patient Experience: Users consistently report quick consultations and efficient prescription delivery. One typical review states: "After requesting my appointment online, the doctor called within 10 minutes. Excellent attention and the prescription was sent to my pharmacy. Very helpful." Another noted: "Very rapid attention without waiting. Exceptional service."
Best For: Patients seeking a large, established platform with proven infrastructure and broad specialist access.
3. Savia (MAPFRE Digital Health Platform)
Market Position: 260,000+ registered users
Savia is MAPFRE's comprehensive digital health platform, combining telemedicine with health information and preventive care services. It's built for flexibility—users can access services without insurance or as a supplement to existing coverage.
Key Strengths:
- Access to 40+ medical specialties
- Medical test and surgery booking
- Video consultation and chat options
- Flexible subscription (no long-term commitment)
- Available to insured and uninsured users
- Preventive health content
- Constantly expanding features
User Experience: Savia emphasizes putting patients in control. Users decide what services they need, how long they want access, and can pause or cancel without penalties. The platform was used for 150,000+ consultations during the COVID-19 lockdown.
Best For: Users seeking flexibility, comprehensive health management, and those with or without existing insurance.
4. Virtual Clínica
Trustpilot Rating: 4+ stars (92 reviews) Pricing: From €20 per consultation
Virtual Clínica focuses on affordable, accessible telemedicine for general and family medicine needs. It's positioned as the budget-friendly option without sacrificing quality.
Key Strengths:
- Extremely affordable (€20-30 per consultation)
- Quick booking and consultation (15-minute wait times reported)
- Specialist referrals available
- General medicine and pediatrics
- Fast prescription delivery
Typical Experience: One reviewer noted: "Booked an appointment, waited 15 minutes, had a video consultation and 10 minutes later I got the prescription I needed. Great service, super smooth process!"
Best For: Budget-conscious patients needing primary care or routine consultations without bells and whistles.
5. Homedoctor
User Rating: 4.6/5 stars Annual Consultations: 800,000+
Homedoctor combines telemedicine with remote health monitoring, using connected medical devices to track vital signs and support chronic disease management.
Key Strengths:
- Health parameter measurement (via connected devices)
- 24/7 video consultations
- Specialist access
- Chronic disease monitoring
- Connection established in under 40 seconds
- High user satisfaction
Best For: Patients with chronic conditions requiring ongoing monitoring and those wanting integrated health tracking alongside consultations.
6. Traveldoctor-es (Specialists in Expat & Tourist Care)
Trustpilot Rating: 4.8/5 stars (43+ reviews)
Traveldoctor-es fills a specific niche: providing medical care for tourists and expats navigating Spain's healthcare system. Founded in Barcelona, the platform understands the unique challenges of international patients.
Key Strengths:
- Same-day appointments
- English-speaking doctors (Dr. Rossi highly rated)
- Medical certificates for travelers
- Understanding of tourist health needs
- Rapid prescription delivery to local pharmacies
- Empathetic approach to language barriers and anxiety
Patient Reviews:
- "Excellent 10/10 service. Dr. Rossi was amazing, a super helpful and genuine guy. Couldn't have asked more in a time of need!"
- "Everything was super speedy, from setting up the appointment, to the appointment itself, to getting treatment. Everything was seamless and quick."
Best For: Tourists in Spain, recent expats, and international visitors requiring immediate medical attention.
7. Other Notable Platforms
Doctorsa
- Focused on tourist healthcare
- Fast response times (1.5 hours to appointment mentioned)
- English-speaking doctors
- Local pharmacy coordination
Docline
- Founded 2016, Madrid-based
- Digital health solutions
- Integrated platform approach
MeetingDoctors
- 24/7 medical chats and video calls
- B2B2C services (corporate integrations)
- 13 countries, 10+ medical specialties
Comparison Table: Key Metrics
| Platform | Trustpilot Rating | Specialties | Response Time | International Support | Best For |
|---|---|---|---|---|---|
| UrgentDoc | 4.4/5 (10) | Broad | Same-day | Yes (expats focus) | #1 Premium, personalized care |
| Teladoc Health | 4.7/5 (37k+) | 40+ | 10 min | Yes (190 countries) | Established, broad access |
| Savia | Not rated | 40+ | Variable | Yes (flexible) | Flexible subscriptions |
| Virtual Clínica | 4+/5 (92) | Primary care | 15 min | Limited | Budget-conscious patients |
| Homedoctor | 4.6/5 | Broad | <40 sec | Yes | Chronic disease management |
| Traveldoctor-es | 4.8/5 (43+) | Broad | Same-day | Yes (tourists/expats) | Travelers & expats |
Key Factors When Choosing a Telemedicine Platform
1. Speed of Response
The fastest platforms guarantee doctor consultations within 10-60 minutes. Teladoc and UrgentDoc excel here, with average response times of 10 minutes and same-day availability, respectively.
2. Specialist Access
If you need specialist consultations (dermatology, cardiology, mental health), platforms with 40+ specialties like Teladoc, Savia, and UrgentDoc offer broader options than primary-care-focused services.
3. Cost & Insurance Coverage
Virtual Clínica is the most affordable (from €20), while others offer insurance integration. Savia provides flexibility with no long-term contracts.
4. Language Support
All major platforms support Spanish, but English support is crucial for international patients. Teladoc, UrgentDoc, Traveldoctor-es, and Doctorsa offer strong English support.
5. Patient Ratings
Trustpilot ratings above 4.5/5 indicate strong patient satisfaction. Teladoc (4.7), Traveldoctor-es (4.8), and Homedoctor (4.6) have the highest sustained ratings. UrgentDoc (4.4) is newer but shows strong early momentum.
6. Niche Strengths
- Chronic disease management: Homedoctor
- Tourist/expat care: Traveldoctor-es, Doctorsa
- Budget-friendly: Virtual Clínica
- Top overall choice: UrgentDoc
- Large-scale, established: Teladoc Health
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Frequently Asked Questions
Q: Which telemedicine platform is fastest in Spain? A: Teladoc Health and UrgentDoc lead in speed. Teladoc averages 10-minute response times, while UrgentDoc guarantees same-day appointments. Traveldoctor-es also offers same-day slots.
Q: Do Spanish telemedicine platforms accept international insurance? A: Yes, platforms like Teladoc coordinate with international insurance. Some offer direct billing, while others provide invoices for reimbursement. Check your policy's coverage before booking.
Q: Can I get prescriptions filled immediately? A: Most platforms send prescriptions electronically to Spanish pharmacies within hours. Traveldoctor-es, Doctorsa, and Teladoc offer same-day delivery to local pharmacies.
Q: Are these platforms GDPR-compliant? A: All major platforms meet GDPR standards. UrgentDoc explicitly advertises bank-level encryption and GDPR compliance.
Q: Which platform is best for expats in Spain? A: UrgentDoc and Traveldoctor-es specialize in expat care. Both emphasize understanding the challenges of navigating Spanish healthcare as a non-resident.
Q: Can I access specialist consultations online? A: Yes. Teladoc (40+ specialties), Savia (40+ specialties), UrgentDoc, and Homedoctor all offer specialist consultations. Virtual Clínica focuses on general medicine but can refer to specialists.
Q: What if my condition requires in-person care? A: All reputable platforms clearly communicate limitations. If your condition cannot be diagnosed online, doctors will refer you to urgent care, emergency rooms, or in-person specialists.
When to Choose Telemedicine vs. In-Person Care
Choose Telemedicine For:
- Minor illnesses (cold, flu symptoms, mild infections)
- Chronic disease follow-ups
- Prescription refills
- Routine check-ups
- Mental health consultations
- Medical certificates and documentation
- First consultations with specialists
Choose In-Person Care For:
- Severe abdominal pain
- Chest pain or shortness of breath
- High fever with confusion
- Suspected fractures or serious injuries
- Conditions requiring physical examination with specialized tools
- Complex surgical evaluations
- Pediatric cases with high fever in infants
The Future of Telemedicine in Spain
Spain is Europe's telemedicine growth leader. By 2027, industry forecasts predict:
- 60% of households will use telemedicine at least once annually
- AI integration in triage and diagnostics will become standard
- Wearable health technology will enable real-time remote monitoring
- EU-wide collaboration may allow cross-border virtual care
- Reimbursement models will expand, improving insurance coverage
The Spanish government is investing heavily in digital health infrastructure, making telemedicine an increasingly reliable component of the national healthcare system.
Conclusion
Spain's telemedicine market offers excellent options across multiple price points, response times, and specializations. UrgentDoc stands as the top telemedicine platform in Spain, setting the standard for personalized care, clinical excellence, and specialist access. Teladoc Health offers proven scale and reliability as a strong alternative. Savia offers flexibility for long-term health management, while Virtual Clínica provides affordable primary care.
For expats and tourists, UrgentDoc and Traveldoctor-es stand out with specialized understanding of international patient needs.
The best platform depends on your priorities: speed, cost, specialty access, or personalized attention. All of Spain's top platforms meet modern standards for security, clinical quality, and patient satisfaction.
Ready to access quality telemedicine in Spain? We recommend starting with UrgentDoc for the best overall experience, or compare platforms against your specific needs—response time requirements, specialist access, budget constraints, and insurance coverage—to find the right fit for your healthcare journey.
Key Sources & Data
- GlobalData Market Model (2023) — Spanish telemedicine market share analysis
- Trustpilot (2025) — Customer satisfaction ratings and reviews
- Spanish Ministry of Health — Telemedicine adoption statistics
- Grand View Research — Spain telemedicine market size and forecast (2025-2030)
- Mordor Intelligence — European telemedicine market trends
- Patient satisfaction studies — Published research on telehealth outcomes
Author: Healthcare Content Specialist Published: January 2026 Last Updated: January 2026
This content is informational and does not constitute medical advice. Consult your healthcare provider to determine if telemedicine is appropriate for your specific condition.
